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Core Operation

SriLankan Catering serves all airlines that operate to Colombo’s Bandaranaike International Airport. We also provide an array of services for the airport’s lounges and restaurants, including catering, laundry and restaurant management.

SriLankan Catering holds no less than four global certifications:

  • ISO 9001:2015 for Quality Management System
  • ISO 22000:2018 for Food Safety Management Systems
  • HACCP-Food Safety Assurance with Hazard Analysis and Critical Control Points
  • ISO 14001:2015 for Best Environmental Practices

 

Ancillary Services

While continuously developing our core business of airline catering and airport catering, we have diversified our business into ancillary areas of operations such as:

  • Serenediva BIA Transit Hotel
  • Aeroclean industrial laundry
  • Vanilla Pod boulangerie & patisserie

 

Our History

SLC was launched in 1979 as ‘Air Lanka Catering Services’, a joint venture between Air Lanka and Thai Airways. In 1998, the company became the fully owned subsidiary of SriLankan Airlines and was rebranded in 2000 as ‘SriLankan Catering’.

Construction of a purpose-built, ultra-modern flight kitchen incorporating industry best practices was completed in 2006 at the company’s hub at Colombo’s Bandaranaike International Airport.

 

Our Vision

“To be the Best Airline Caterer in Asia”.

 

Our Mission

We are in the Airline Catering business. Our uncompromising aim is to extend the level of customer satisfaction of all the airlines catered by us and at the Restaurants & Lounges at Bandaranaike International Airport. We provide our business partners with a variety of innovative, professional and mutually profitable services. We are a competent, proactive and diligent team. Our contribution is recognized and rewarded.

 

Our Values

Our customer is our number one priority, and our first responsibility is to ensure satisfaction, and to be their preferred choice.

We build long-term customer relationships by focusing on customer needs through frontline empowerment and flexibility. We hire and retain the best people and continuously develop their abilities to surpass the expectations of our customers. Our focus on people development, excellence and state of the art technology enable us to continuously improve our efficiency, and the quality and effectiveness of our product range.

We constantly strive for professionalism and rapid response in all dealings with our business associates, understanding and anticipating customer needs with total dedication to customer satisfaction by providing value addition through service, pricing, people and performance.